Ganesh Iyer, Senior CX Portfolio Consultant, NICE, discussesed the ever-changing nature of customers’ expectations and the importance of technology evolving to meet those needs. He emphasized...
Ajith Singh R, Product Head, CaratLane, highlighted the importance of leveraging technology to maintain consistency and quality across various touchpoints, including physical stores, online platforms, try-at-home...
Seetharam Srinivasan, Director of Supply Chain Management and Customer Experience at HARMAN India, offered valuable insights into the pivotal role of technology in enhancing the overall...
Dany Varghese, Co-Founder (Chief of Growth), Walnut Health, shared insights into their mission and approach to business. Their goal is to promote a healthy Indian society...
Historically, organizational culture was created from the behaviour of a founder or charismatic leader – actions speaking louder than words. Yet, there doesn’t appear to be...
WhatsApp has informed the Delhi High Court that it would not continue its services if compelled to break message encryption. This statement comes amidst a legal...
Tired of following the same old touristy trails and fighting through crowds at over-hyped destinations? It’s time to break free from the tourist traps and embark...
~ Crosses INR 1000 crore monthly GWP, records INR 12,731 crores GWP ~ – GWP for FY 23-24 grows by 17% to INR 12,731 crores –...