He emphasized how company has successfully utilized gamification to engage dormant customers. By introducing simple games, Titan has been able to activate these customers, bringing them back...
He shared insights into their digital journey which focuses on delivering seamless and personalized customer experiences. Key initiatives include:🔹 Launch of the MovieJokey chatbot to enhance customer interaction.🔹 Upcoming human- and technology-driven solutions to...
He shared his expertise on the significance of omnichannel strategies for large institutions, highlighting their role in enhancing customer experiences across platforms. The 5th Edition of the CX...
He highlighted how customer centricity shapes their approach to delivering seamless omnichannel experiences through a blend of human and digital touchpoints. He emphasized the importance of focusing on critical customer...
He shared insights on the role of technology in enhancing customer experience. With over three decades of experience, NICE advocates for a comprehensive, cloud-native CCaaS platform...


Adani Enterprises Limited (AEL), the flagship company of the Adani Group, has unveiled an ambitious $5 billion investment plan to dramatically expand its data centre operations...


In a candid conversation, India’s Finance Minister Nirmala Sitharaman acknowledged the financial strain on the country’s middle-class taxpayers, revealing that the government is committed to offering...


Mumbai, 30th December 2024:Quess IT Staffing, India’s largest provider of technology staffing solutions, today unveiled the Technology Skills Report, December 2024. The report offers a comprehensive...