Manish Kumar Purwar, Sr. Director – Technical Product Manager, Customer Experience, GE Healthcare, emphasized on the future of customer experience over the next three to five...
Reena Evans, Senior Director of Operations, Acko, shared her insights on the future of customer experience over the next five years. She envisions a fusion of...
At the Bengaluru Edition of the CX Transformation Conclave 2024, Fasih Abbas, Senior Director & Head of Customer Success at Cashfree Payments, elaborated on the significant...
Priyaah Sundaraam, Vice President, Customer Experience and Fulfilment, Cleartrip, stressed the vital role of CX within an organization, asserting that it should form an integral part...
In conversation with Suresh Khadakbhavi, CEO of Digi Yatra Foundation, he highlighted the imperative shift toward a digital-native customer base and stressed the necessity for simplicity...
Defying conventional wisdom, Vistaprint India’s Bharath Sastry has crafted a unique leadership style that prioritises enjoyment and passion over rigid directives. With a laidback demeanour, he...
When you think of the role of a typical C-Suite executive, you typically picture someone charting the company’s vision, managing the board, maintaining great communication with...
In conversation with, Mr. Suresh L., Chief Business Officer, Natural Remedies – Human Health Business & Karan Karayi, Editor-in-Chief, Team Marksmen Network, where he highlighted how...
Rohit Ohri, Global Partner at FCB Worldwide, emphasized the importance of maintaining a strong brand story while continuously innovating. He also highlighted the significance of having...
Pradip Ughade, President- India Business, Hindustan Pencils Private Limited, accentuated the need to listen to consumers constantly to understand their needs and inspire innovation at the...