He shared his thoughts on how he ensured that the company’s growth did not come at the cost of its legacy. He emphasized that their journey...
She shared insights on measuring CX success through key metrics like NPS, CSAT, first contact resolution, and end-to-end journey tracking. She emphasized that while numbers matter, the true measure of...
He emphasized that exceptional CX means creating a zero-effort experience for customers. He highlighted the importance of pain-free interactions, where customers rarely need to contact support. If they do,...
He shed light on the role of AI and automation in fraud detection and claims processing within the insurance industry. He highlighted that 8-10% of claims globally are fraudulent,...
He shared his valuable insights on the event, highlighting the thrilling advancements in data infrastructure, knowledge-sharing, and industry offerings. The discussions provided a clear picture of demand vs....
He shared how Micron Technology is positioning itself at the forefront of AI-driven innovation. He also highlights how Micron is the 4th largest semiconductor company globally, and plays a pivotal...
At the inaugural edition of Data Center and Cloud Infrastructure, Saurabh Bhardwaj, Co-founder & CEO, Verge Cloud shared key insights on the rapid acceleration of digitization in...
Sustainability in the data center market is crucial. Over the years, data has truly moved forward ensuring intelligence and security. Umesh Kankal, DY CTO Platform, Reliance JIO shared these...
He shared insightful perspectives on the evolving skill landscape in data center technologies. With decades of expertise available, the real challenge lies in addressing the new-age...
He shared insights on the infrastructure or power related challenges he anticipated with this rapid surge in growth at the inaugural edition of Data Center and Cloud...