She shared her vision for the future of AI in customer experience. She highlighted how AI is reshaping businesses, with the CX industry expected to see...
He shared insights on the evolving landscape of customer experience in the banking sector. He conversed the integration of AI and machine learning technologies, such as...
He emphasized on Salesforce’s pioneering role in AI, from introducing predictive AI in 2014 to evolving into generative AI and autonomous agents. Himanshu also highlighted the 3 key strategies for enhancing customer...
He shared insights on the critical role of customer journey mapping in today’s business landscape. He emphasized the importance of understanding customer emotions at every touchpoint...
Team Marksmen’s Influential Leaders of India 2024 lauded an elite cadre of leaders that have blazed a trail of excellence across industries The tapestry of the...
Sightsavers India is excited to announce a unique collaboration with authors Mr Aditya Gupta and Mrs Himani Chandorkar, aimed at enabling livelihood opportunities and economic empowerment...
Landor, the world’s leading brand specialist, has re-imagined a new brand identity for Dharana, a luxury retreat nestled in the serene surroundings of Shillim. Spread across...
In recent years, the sports industry in India has undergone a remarkable transformation, thanks to the integration of advanced technologies. These innovations have had a profound...
At the Global Fintech Fest (GFF 2024), the country’s leading FinTech player, CredAble, launched Revolving Short-Term Loans, a transformative credit line that is set to rewrite the rules of...
We sit down with Mr. Sandesh Chitnis, CEO, Core Integra, to understand how their cutting-edge SaaS platform seamlessly integrates payroll, staffing, compliance, and recruitment using AI-powered,...