“Today is better than yesterday and tomorrow will be better than today. We are interacting with our investors; they are confident and bullish”: CM Devendra Fadnavis...
He emphasized the delicate balance between personalization and privacy in CX strategies. With the DPDP Act in focus, he highlighted the need for financial institutions to be cautious about data collection...
She highlighted that a strong customer-centric culture, ethical compliance, and seamless tech integration are non-negotiable for CX success in 2025. She emphasized that a customer-first approach needs to be...
Uber today released the 9th edition of its Lost and Found Index, a snapshot of the most frequently forgotten items, the most forgetful cities, as well...
He underlined, “What customers do is often a far more accurate indicator than what they say they do”.He highlighted that while customers usually report signs, it’s the...
He shared how exceptional customer service is key in industries like real estate. He pointed out that renewals aren’t just something that happens automatically—they have to be earned through great...
Mumbai Indians made a winning return to Wankhede, with the MI Paltan showing up in full force. As fans gear up for the second home game...
He highlighted the impactful practices the company had adopted to strengthen consumer trust. He discussed how the brand’s dedication to transparent communication and responsible manufacturing had...
He shares his insightful thoughts on How Cooper Vision India ensures that it’s bands messaging align with it commitment to innovation and what steps are are...
He shared his thoughts on how he ensured that the company’s growth did not come at the cost of its legacy. He emphasized that their journey...