I always recommend that organizations should create what we call digital doorsteps.
We enjoy the record of having one of the lowest grievance ratios amongst the large players.
Indri Whiskey from India has been awarded as the world’s best at the 2023 Whiskies of the World Awards. The Indri Diwali Collector’s Edition 2023 won...
Dettol and NDTV‘s ‘Banega Swasth India’ has marked 10th Season with Ayushmann Khurrana as ambassador. Recognized as India’s longest-running public health campaign by the network, it focuses...
Customer centricity is becoming the epicentre of each business cycle today. Business leaders are realizing the value in it and it’s becoming a top-driven activity in...
Lowest prices ever on the bestsellers: Fashion & Accessories – Up to 85% Off Biggest price slashes on Home & Kitchen, Tech & Others – Min...
One of the important fact people need to know today is rather than investing in technology, focus on investing on understanding customers.
Personalisation can be split into two parts. One, your stay in experience and the other is how do we personalize the kind of messaging that is...
He shared insights on how it is important to gather information from various sources to create customer cohorts. This involves personalization, understanding and gaining insights from...
The best customer is one who becomes your advocate and brings in more customers. However, a happy customer is someone who continues doing business, allowing you...