Marsh, the world’s leading insurance broker and risk advisor and a business of Marsh McLennan (NYSE:MMC), today released its 2024 Transactional Risk Insurance Year in Review...
She highlighted the importance of authentic storytelling in building consumer trust. She explained that Samsonite’s positioning, “aesthetic engineering” combined durability with sleek design. This led to...
He emphasized that transparency plays a crucial role in building brand trust. At NSDC, which leads the skilling ecosystem in India, transparency is central to their...
He shared his insights on how Onsitego upheld its commitment to providing customers with a hassle-free experience that remained authentic and built long-lasting trust. He emphasized...
At the intersection of passion, resilience, and entrepreneurial spirit lies Bert Mueller’s inspiring story. What began as a study-abroad trip to India in 2010 turned into...
He discussed the relevance of traditional media alongside the growing dominance of digital media. He emphasized that while traditional media remains crucial for mass reach, digital...
He emphasized how company has successfully utilized gamification to engage dormant customers. By introducing simple games, Titan has been able to activate these customers, bringing them back...
He shared insights into their digital journey which focuses on delivering seamless and personalized customer experiences. Key initiatives include:
Launch of the MovieJokey chatbot to enhance customer interaction. Upcoming human- and technology-driven solutions to...
He shared his expertise on the significance of omnichannel strategies for large institutions, highlighting their role in enhancing customer experiences across platforms. The 5th Edition of the CX...
He highlighted how customer centricity shapes their approach to delivering seamless omnichannel experiences through a blend of human and digital touchpoints. He emphasized the importance of focusing on critical customer...