By Chandan Chattaraj, President – Human Resources (India and Global) UFlex Limited At UFlex, our core values are fundamental principles that guide our culture, behaviours, and...
He discussed the importance of deepening consumer relationships and improving retention strategies in increasingly competitive industries. He highlighted how companies are leveraging data collection and real-time...
He highlighted the pivotal role of technology in retail, particularly emphasizing the impact of footfall analytics. This technology, increasingly adopted in India, helps retailers track customer...
He highlighted the significance of digitization across industries. He emphasized the growing importance of generative AI (GenAI) in enhancing business operations, differentiating it from traditional AI...
He emphasized the vast volume and complexity of data in e-commerce, spanning diverse products, specifications, and price points. He underscored the essential role of technology, particularly...
He emphasized the importance of data analytics in understanding customer profiles, expectations, and service challenges in the service industry. The analytical insight helped in meeting customer...
He emphasized on the advanced state of data collection in retail, alongside healthcare and banking industries, highlighting immense potential for leveraging technologies like Customer Data Platforms...
He shared insights on the importance of in-store experiences and how technology enhances customer interactions while preserving human-to-human engagement. He emphasized that while technology, like algorithms,...
He discussed the significance of ONDC in revolutionizing e-commerce infrastructure. ONDC is pioneering an interoperable network through a protocol that facilitates seamless transactions and communication among...
He outlined key trends in e-commerce and retail: technological integration via SaaS models has enhanced operational efficiency; social media and influencers play a pivotal role in...