In the era of tech and data, there is a lot of talk about data analytics, but not amount of data ca n do what an...
Quotes ‘Client believes visibility and salience is more important then building a brand’ In the world, where the relevance of your businesses, brands, products, and people...
Changing trend post pandemic, where customers are digitally equipped clients wants to work with companies that can solve all the requirements at one place. Watch the...
The consumer today is a global consumer, which is to say they are exposed to global services, is well travelled, and is aware of similar services...
CX is a differentiator, it brings outstanding value to the end consumer. There are so many options available to consumers today, they can use the internet...
Trust right now for consumer is Convenience
According to industry experts, over 70% of organisations today realise that CX is a bigger differentiator than price and product combined. Essentially, a customer is looking...
After more than 6 months of one of the world’s most famous and chaotic acquisitions, Elon Musk, currently, the richest man in the world is in...
Reliance Retail is expanding its business into the affordable and fast-growing sector through its brand Rowan. It will be commencing its operations in the affordable toy...
Mukesh Ambani-owned Reliance Jio has partnered with smartphone manufacturer Nokia and telecom equipment and service provider Ericsson to build its 5G radio access network (RAN). Nokia...