He highlighted how customer centricity shapes their approach to delivering seamless omnichannel experiences through a blend of human and digital touchpoints. He emphasized the importance of focusing on critical customer...
He shared insights on the role of technology in enhancing customer experience. With over three decades of experience, NICE advocates for a comprehensive, cloud-native CCaaS platform...
Adani Enterprises Limited (AEL), the flagship company of the Adani Group, has unveiled an ambitious $5 billion investment plan to dramatically expand its data centre operations...