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Anamika Chatterjee, Head Customer Service – Retail Finance, Hero Fincorp

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She shared insightful perspectives on stitching processes together to deliver seamless customer experiences.

Her key takeaways included:
🔹 The importance of integrating online and offline platforms into a unified framework.
🔹 Curating and assimilating processes to ensure customer satisfaction.
🔹 Leveraging technology and teamwork to drive exceptional outcomes.

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