He highlighted how customer centricity shapes their approach to delivering seamless omnichannel experiences through a blend of human and digital touchpoints. He emphasized the...
We all understand the importance of customer experience, and many are embarking on that journey. However, there are two or three key factors that need to...
As marketeer and CX experts you have to be completely open in terms of where you can get the feedback from. You have to be receptive...
I always recommend that organizations should create what we call digital doorsteps.
Forever New, the renowned fashion brand, is all set to usher in the Autumn Winter season with its highly anticipated collection, “Time For Glamour“. To mark...
GL Bajaj Institute of Technology and Management (GL Bajaj) has emerged as a leading educational institution in North India, celebrated for its commitment to innovation, excellence,...
Bajaj Finance has partnered with leading insurers to provide motor insurance plans, through their platform Bajaj Finance Insurance Mall new addition to the list of partners...
L&T Finance, a leading Non-Banking Financial Company (NBFC) felicitated its outperforming frontline employees with the Rising Star Awards. This year, the awards are being given to...
We enjoy the record of having one of the lowest grievance ratios amongst the large players.
