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NTPC’s Human-Centric Vision: ‘People Before PLF’ as a Workplace Differentiator

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NTPC’s Human-Centric Vision: ‘People Before PLF’ as a Workplace Differentiator

Mr. Anil Kumar Jadli, Director (HR), NTPC Ltd

How NTPC’s “People Before PLF” ethos continues to make it one of India’s most preferred employers. 

The achievement of NTPC’s Vision (of becoming the World’s Leading Power Company, accelerating India’s Growth & Energy Transition) necessitates the deployment of a comprehensive Talent Management strategy. This is because in today’s fast-paced and ever-changing business landscape, the sustainable differentiator for organizations is provided by its People! It has been NTPC’s endeavour to empower employees to reach their full potential and create a workplace where everyone feels valued, respected, and engaged.  

Through its Employee Value Proposition (EVP) of “People before PLF (Plant Load Factor)”, NTPC has deployed a holistic Talent Management Strategy for supporting the organizational vision and creating positive organizational outcomes along with prioritizing the wellbeing of its employees considering them essential to its growth and success! 

“People before PLF” pertains to NTPC’s commitment towards all people – its employees, their family members, the extended workforce including contingent workers and associates, the surrounding community, and the nation as a whole! It means that while we shall be meeting the energy needs of the country through efficient operations, it shall not be at the cost of the people! We will Perform by taking care of our people! 

To ensure that our EVP is relevant to our employees, is broad and inclusive, and acts as a differentiator, we keep our policies aligned to the aspirations of our workforce through active feedback and listening channels (like Communication Matrix and Surveys) and continuous benchmarking so that we are not caught surprised by any gaps between what we provide and what people want (especially considering the diversity in the workforce)! 

A well-established talent management system comprising of a contemporary Performance Management System, Leadership Development System, Career Development and Succession Planning Scheme, is in place to ensure that we fulfil our promise of meaningful growth and relevant challenges for our employees. NTPC encourages its employees to participate in the growth opportunities available in the organization and in pursuance thereof, endeavours to achieve synchronization of the organizational goals with the aspiration for growth and development of the individual employee. The systems and processes are being designed to promote merit and democratize opportunities and ensure that employees are empowered and have the access to pursue the careers of their aspirations. 

NTPC believes in the philosophy of ‘Growing its own timber’ and has continuously focused on training and development of its human resource. NTPC provides various opportunities to employees to build their Careers by acquiring in-demand competencies leveraging NTPC’s Learning & Development framework. 

NTPC provides various platforms to employees for unleashing their potential along with solving organizational challenges. 

NTPC has a bouquet of Rewards under its Recognition Schemes which has been evolved with an objective of reinforcing good work and behavior of employees to achieve organizational excellence at NTPC. 

To cater to the emerging workforce requirement as per business needs, NTPC has reshaped its induction strategy and has been inducting talent in huge numbers. This has ensured fresh perspective and infusion of  fresh energy into the organization.  NTPC is taking steps to assimilate them into its organizational culture, handhold, share the knowledge, experience and mentor them. 

NTPC firmly believes that the foundation of a thriving organization lies in the health and vitality of its workforce. NTPC’s Health & Wellness Policy – “AHWAHAN” (All-inclusive Health & Wellness Approach for Happy & Aspirational NTPCians) – aims at creating a healthy, happy and productive workforce by integrating health and wellness in all aspects of our work culture and behaviour.  

An entire gamut of benefits, from paid Childcare leave to Post-retirement Medical benefits to Family Economic Rehabilitation are extended to our employees to meet any exigency that may arise in a person’s life. NTPC has benefits designed for different life stages of employees because it realizes that its workforce is diverse, and each segment has different expectations. We prioritize the well-being and financial stability of our employees through a robust compensation and benefits program. We have partnerships with over 250 specialized hospitals in 25 cities for specialized treatments. Through SNEHAL (NTPC’s Employee Assistance Program), online 24*7 Counselling services (by trained psychologists) is available for Employees and their Family Members! 

NTPC is committed to provide the best available work life for its employees. Far removed from the buzz of cities, our townships are the epitome of serenity, natural beauty and close community living. A range of welfare, sports and recreation facilities including schools, hospitals, shopping centers, recreation centers, club, gym, sports complex, pool, etc. are provided at the townships to enhance the quality of life and the well-being of employees and their families. 

NTPC is a values-based organization and holds the values of integrity and trust at its core, ensuring that the highest ethical standards are upheld. 

NTPC is committed towards creating a safe and secure working environment for all! Safety is inculcated in the core values of NTPC.  

NTPC upholds the best Global and Indian labour standards pertaining to wage determination, allocation of tasks, shifts and working hours, provision of training, incentive and reward schemes and occupational health and safety. 

NTPC is committed to fostering a workplace that values diversity, ensures equity, & promotes inclusion and creates an environment where all individuals, regardless of their background, feel respected, valued, and empowered to contribute to the organization’s success. In this direction, NTPC has put in place various policies, systems and procedures for creating a culture based on the pillars of diversity, equity, and inclusion. These include policies like NTPC Diversity, Equity & Inclusion (DEI) Policy, NTPC Human Rights Policy and NTPC Equal Opportunity Policy, creating equitable opportunities for disadvantaged communities, along with providing various benefits and facilities to its employees to support their diverse needs. 

NTPC’s HR Vision is to enable its people to be a family of committed world class professionals, making NTPC a learning organization. Employees at NTPC cherish their membership of the NTPC Family as they know that the thread of emotional connect with employees continues even after their separation. Being part of India’s premier power company (and a Nation Builder) fills NTPC employees with pride!  

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