Brand Speak In conversation with Avijit Mohapatra, Senior Director of Customer Experience Transformation, Flipkart Published 1 year ago on September 29, 2023 By Marksmen Editor Our focus is on delivering a flawless experience to minimize mistakes and the need for customers to return with complaints. Our two key principles are striving for a perfect initial experience and resolving any issues correctly on the first try. Post Views: 1,146 Related Topics: Up Next In conversation with Deepa Krishnan, Director – Marketing, Category, Loyalty, Digital, Tata Starbucks Don't Miss In conversation with Ashish Himthani, Head Customer Service Experience & Quality, Tata CLiQ Continue Reading You may like Click to comment Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website