In a recent campaign speech, Prime Minister Narendra Modi aimed a stinging jibe at the opposition India bloc, warning that if they were to come to...
Pavan Boggarapu, Vice President of Product, upGrad Group, discussed the paramount importance of customer experience (CX) across various aspects of business operations, including sales, marketing, product...
In the Mumbai Metropolitan Region (MMR), which encompasses the vibrant Mumbai real estate scene, a significant upsurge in residential property transactions marked the first quarter of...
In an era where innovation is key, Kunal Chheda, the visionary Founder of AWAS Group, is shaking up Mumbai’s real estate industry with his bold, forward-thinking...
Siddharth Gupta, General Manager Marketing at Britannia Industries Limited, highlighted the transformative impact of technology on customer experience, moving away from traditional one-to-many advertising models to...
Rahul Bharde, SVP & Head of Analytics & Insights, Jubilant Foodworks, emphasized the company’s highly successful food ordering app, which ranks among the top three on...
Rahul Poddar, Head Martech, Narayana Health, discussed the shifting expectations of customers, highlighting their growing preference for meaningful engagement with brands beyond mere product purchases. He...
Ganesh Iyer, Senior CX Portfolio Consultant, NICE, discussesed the ever-changing nature of customers’ expectations and the importance of technology evolving to meet those needs. He emphasized...
Ajith Singh R, Product Head, CaratLane, highlighted the importance of leveraging technology to maintain consistency and quality across various touchpoints, including physical stores, online platforms, try-at-home...
Seetharam Srinivasan, Director of Supply Chain Management and Customer Experience at HARMAN India, offered valuable insights into the pivotal role of technology in enhancing the overall...
