Lt. Col. Shishir Hirdekar (Veteran), Director – Safety & Security, Taj Hotels & Former Director, Indian Army

He shared that a culture of attentiveness begins by trusting and empowering frontline teams. He emphasized that awareness is built through knowledge, technology, training, and trust, enabling those on the ground to implement decisions effectively. He also appreciated the conclave’s focus on supply chain resilience, noting that with global disruptions becoming more frequent, organizations must be prepared to respond to challenges across the entire supply chain.