He shared his expertise on the significance of omnichannel strategies for large institutions, highlighting their role in enhancing customer experiences across platforms. The 5th Edition of the CX...
He highlighted how customer centricity shapes their approach to delivering seamless omnichannel experiences through a blend of human and digital touchpoints. He emphasized the importance of focusing on critical customer...
He shared insights on the role of technology in enhancing customer experience. With over three decades of experience, NICE advocates for a comprehensive, cloud-native CCaaS platform...
He shared how Maruti Suzuki leverages AI to engage with their employees, offering solutions to their problems through human-like interactions.
He highlighted the unique strategies he has implemented to holistically support employee wellness within the organization.
He shared his insights on how the organization ensures its workplace culture stays adaptable and future-ready.
He highlighted insight on how his organization Viraj Profiles enable cross-functional collaboration and break down traditional silos?
She emphasized the immense power of communities and how brands can play a pivotal role in fostering them. She highlighted that by facilitating discussions on relevant...
He highlighted the brand’s dual identity as both a legacy and a modern entity. He emphasized the core values of quality, trust, durability, and customer centricity...
He highlighted the company’s approach of blending tradition with technological advancements in product development. He emphasized how their product designs strike a balance between innovation and...