He shared insights into their digital journey which focuses on delivering seamless and personalized customer experiences. Key initiatives include:🔹 Launch of the MovieJokey chatbot to enhance customer interaction.🔹 Upcoming human- and technology-driven solutions to...
He shared his expertise on the significance of omnichannel strategies for large institutions, highlighting their role in enhancing customer experiences across platforms. The 5th Edition of the CX...
He highlighted how customer centricity shapes their approach to delivering seamless omnichannel experiences through a blend of human and digital touchpoints. He emphasized the importance of focusing on critical customer...
He shared insights on the role of technology in enhancing customer experience. With over three decades of experience, NICE advocates for a comprehensive, cloud-native CCaaS platform...
He shared how Maruti Suzuki leverages AI to engage with their employees, offering solutions to their problems through human-like interactions.
He highlighted the unique strategies he has implemented to holistically support employee wellness within the organization.
He shared his insights on how the organization ensures its workplace culture stays adaptable and future-ready.
