Rahul Bharde, SVP & Head of Analytics & Insights, Jubilant Foodworks, emphasized the company’s highly successful food ordering app, which ranks among the top three on both Android and iOS platforms with 10 million downloads. He underscored the app’s crucial role in ensuring a seamless ordering experience for customers. Additionally, he highlighted the company’s use of technology, such as chatbots and customer experience centers, to effectively address customer challenges and feedback.
