Core Integra: Transforming human resource management for the digital age

We sit down with Mr. Sandesh Chitnis, CEO, Core Integra, to understand how their cutting-edge SaaS platform seamlessly integrates payroll, staffing, compliance, and recruitment using AI-powered, end-to-end solutions

Core Integra is described as India’s first SaaS-based Compliance platform. Can you elaborate on the complexities CHROs face in payroll processing, staffing, and recruitment, and how Core Integra’s holistic approach addresses these challenges?

Payroll process is a complex process comprising of processing salaries considering various elements and generating several reports required for accounting, taxation, and compliance purposes. Similarly hiring right talent in minimum time and deciding whether to hire on company’s rolls or to outsource it to Manpower solution provider is a complex work residing with CHRO’s.

Outsourcing these activities is a preferred way for any Organization as they can then focus on their competencies and Business critical activities. Core Integra is a boutique manpower solutions provider across 30 industries in the areas of Managed Services, Contractual Staffing, Project based & Temporary Staffing and Skill based Staffing for skills ranging from Operations, Sales, Front Office management, Site Management and Technology.

We manage the entire lifecycle which ensures Client Managers focus on business requirements leaving the Employee management to us which includes and is not limited to, candidate screening, interview process, compensation negotiation and offer management.

While of these are managed by domain experts a comprehensive dashboard of all the activities outsourced to CI is created on a real time basis giving complete visibility of the status to the organization allowing the CHRO / leadership to focus on the activities more critical to the business.

Employee data management is a crucial aspect of HR operations. How does Core Integra’s solution handle elements like attendance, leave management, and compensation & benefits? What sets your approach apart in this area?

First and foremost, while this may be considered as a outsourced service, Core Integra considers themselves as a division of the client or the organization. CI provides services in a unique way in which we relieve HR and Accounts departments of any Organization from payroll processing as we manage it end to end. We are accountable and responsible for all the process from Employee joining till reconciliation of Payroll ledgers in accounting books to calculation and submission of Payroll Compliances. We manage the crucial part of Leave, attendance, and Compensation benefit through software and services in a below manner:

• Employee data management from appointment including updating Employee portal on Web and Mobile
• Time & Attendance, leave management including attendance integration from Client devices and providing mobile & web-based attendance management on Core Integra platform with Geo tagging/Geo fencing.
• Configuration of different policies in the software
• Rosters and Scheduling including alerts/notifications.
• Compensation and Benefit management including overtime allowances, compensatory allowances, incentives/bonus/one-time benefits, minimum wages revalidation. 
• Statutory reports and MIS generated and disseminated from software at pre-defined frequencies.

Compliance with ever-changing labour laws is a significant concern for companies. How does Core Integra stay ahead of these changes, and what strategies do you employ to help organizations proactively mitigate risks and maintain compliance?

Regulatory environment in India is complex, with different compliance for states under multiple acts since it is under concurrent list of Indian Constitutions. Independently, state and central governments have regulations for employment conditions, wages, and health and safety etc., under various Acts, Regulations and Statute. Non-adherence to these leads to non-compliance and can attract fines and prosecution.

Organizations need to navigate these complexities by having the right resources, tools and applications and advisory support form relevant partners.

We have a team of subject matter experts well connected with all the government agencies and forums to gather and receive required information on all changes related to labour laws. Changes proposed by the statutory authorities are communicated to all our clients well in advance through multiple channels with interpretation of the impact and the way it would be implemented. Information about these changes are also communicated internally to our BA team for necessary changes and impact analysis to our application CtrlF. All of these is done keeping in mind the regulatory requirement and dates of implementation.

With Core Integra’s impressive growth and plans for global expansion, how do you see AI transforming HR practices, and how is your company leveraging cutting-edge technology to become a one-stop solution for recruitment needs?

At Core Integra, we’re leveraging AI to revolutionize our HR practices, especially in recruitment vertical. Our AI-driven platforms use predictive analytics to identify top talent from global pools, analysing resumes and digital footprints to predict performance and cultural fit with remarkable accuracy. This allows us to reduce time-to-hire and improve the quality of our hires.

We’ve automated repetitive tasks like resume screening and candidate outreach, ensuring no potential candidate is overlooked. Our AI tools are also equipped to handle regional language nuances and compliance with local employment laws, allowing us to provide hyper – localized talent acquisition solutions as we scale globally.

Additionally, AI-powered chatbots enhance candidate experiences by providing real-time assistance and personalized guidance, strengthening our employer brand. By deeply embedding AI into our processes, Core Integra is setting new benchmarks for efficiency and candidate satisfaction, positioning us as a one-stop solution for global recruitment needs.