In a world driven by digital transformation, how do global leaders stay ahead of the curve? Anish Mukker, Chief AI Officer at TP and CEO – India and ANZ, takes us on a thought-provoking journey through the future of work, AI, and inclusive leadership.
With over 28 years of experience driving growth, operational excellence, and client transformation across geographies, Anish shares key insights on what it takes to lead a global powerhouse like Teleperformance in today’s rapidly evolving business landscape.
From pioneering AI-led solutions that combine technology with human empathy to expanding Teleperformance’s footprint across India and ANZ, Anish reveals how the company’s “Powered by EI – Enabled by AI” approach is reshaping customer experience and business outcomes.
He also opens up on the leadership skills that matter most for driving growth and innovation, and why building an equal opportunity organisation is no longer optional—it’s essential.
Watch this exclusive conversation to understand how strategy, empathy, and technology converge at the highest levels of leadership. A must-watch for CXOs, industry leaders, and anyone curious about the future of work and AI transformation.