Brand Speak Swapnil Sant, Head of Customer Service Operations, Tata CLiQ Published 2 years ago on October 3, 2024 By Marksmen Editor He highlighted that customer expectations are rapidly evolving, making customer experience crucial for organizations. He emphasized the need for quick, accurate, and personalized support on preferred channels. Related Topics: Trending Business2 weeks ago Asia’s weakest currency: Indian rupee hits a new low of 95.73 Business2 weeks ago Rewriting the rules for women entrepreneurs in India Viral2 weeks ago Swiggy Instamart’s ‘Aambulance’ gives Mumbai’s street a mango makeover Business2 weeks ago Cisco to axe nearly 4,000 jobs in AI-focused restructuring Politics2 weeks ago Maharashtra Launches Austerity Drive: CM Fadnavis Orders 50% Cut in VIP Convoys Politics2 weeks ago Maharashtra Sanctions Rs 1,768 Crore Housing Advance for Over 5,400 Police Personnel